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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders
    1. Aksa Living Furniture price is EX FACTORY price
    2. Shipping cost will be customer charge
    Which payment methods are accepted AKSA LIVING FURNITURE


    50% deposit from total order in front


    full payment should be paid before loading (shipment)

    How long will delivery take?

    1 CONTAINER 40′ and 40″ HQ mixed order furniture

    For the 1st order will be done minimum 12 week start from deposit received, production injury lead time will be discuss.

    2nd order and more will be done 10 week start from deposit received.



    How secure is shopping in the Online Shop? Is my data protected?

    All resource customer data will keep in secret

    1. Furniture model, design and quantity
    2. Customer account and contact
    What exactly happens after ordering?
    1. Aksa Living Furniture, should be done customer order on time. Any changing from customer should be discuss.
    2. Aksa Living Furniture, Will be send production weekly progress report to customer. 
    3. Help customer arrange shipping delivery
    Do I receive an invoice for my order?
    1. Aksa Living Furniture will be send quotation to customer by email
    2. Aksa Living Furniture will be send proforma invoice by email
    3. Aksa Living Furniture will be send all shipping document by email